Privacy Policy



This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from (the place").


Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as we browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms have referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."


We collect information from devices using the following technologies:

-Cookies: these are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies and how to disable them, visit http: //

-Register files: they record the actions that take place on the Site and collect data such as the IP address, browser type, Internet service provider, referring / exit pages and date / time stamps.

-Web Beacons, Tags and Pixels: they are electronic files that are used to record information about how the Site is navigated.


In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, pay pal account, or bank account). Shopify Payments, etc.), email address, and phone number. We refer to this information as "Order Information."


When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information. 


How do we use your personal information?

We use the order information that we collect generally to fulfill any order placed through the Site (including processing your payment information, arranging for shipping and providing invoices and / or order confirmations). Additionally, we use this order information to:

  • Communicate with you
  • Examine our orders to detect possible risks or fraud; Y
  • When you are in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.
  • Likewise, we sometimes make statistics on the preference of our clients within our Site.

We use the device information we collect to help us detect potential risks and fraud (in particular your IP address) and, more generally, to improve and optimize our site (for example, by generating analytics on the way our customers browse and interact with the site and to evaluate the success of our marketing and advertising campaigns).


Share your personal information

We share your personal information with third parties to help us use your personal information, as described above. For example: we use Shopify to power our online store. You can read more about how Shopify uses your personal information here

We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: You can also choose to exit Google Analytics here:


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights in one way or another.


Behavioral advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at


You can opt out of targeted advertising using the following links:





In addition, you can choose not to participate in some of these services by visiting the Alianza de Publicidad Digital portal:


Do not track

Please note that we do not alter the data collection or use practices of our Site when we see a Do Not Track signal in your browser.


Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us at


Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site), or to pursue our legitimate business interests mentioned above. Also, keep in mind that your information will be transferred outside of Europe, including Canada and to the US.


Data retention

When you place an order through the Site, we will keep your order information in our files unless and until you ask us to delete this information.


Changes to our Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.


The site is not intended for persons under the age of 16.


Contact us

To learn more about our privacy practices, if you have questions or would like to make a complaint, please contact us by email at or by postal mail using the data indicated below:


Casa Caracol Store

Anneliese Castro del Rello

Johannesstrasse 74, 14624 Dallgow-Döberitz, Germany.

English en