Privacy Policy

This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.casacaracolstore.com (the "Site").


Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are set on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."


We collect Device Information using the following technologies:

-Cookies: these are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://allaboutcookies.org-

-Log files: record actions that occur on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.

-Web Beacons, Tags and Pixels: are electronic files that are used to record information about how you navigate the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card, pay pal account or Shopify Payments account numbers, etc.), email address and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.


How do we use your Personal Information?

We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In addition, we use this order information to: communicate with you; review our orders for possible fraud or risk; and when you are online with the preferences you have shared with us, provide you with information or advertising related to our products or services. We also sometimes compile statistics about customer preferences within our Site. We use the device information we collect to help us detect potential risks and fraud (in particular your IP address) and, more generally, to improve and optimize our site (for example, by generating analytics about how our customers navigate and interact with the site and to evaluate the success of our marketing and advertising campaigns).


Sharing your personal information

We share your personal information with third parties to help us use your personal information, as described above. For example: we use Shopify to power our online store. You can read more about how Shopify uses your personal information here https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/provacy. You can also opt out of Google Analytics here: https://tootls.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to otherwise protect our rights.


Behavioural Advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the following links:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingards.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance portal: http://optout.aboutads.info.


Do Not Track
Please note that we do not alter our Site's data collection or usage practices when we see a Do Not Track signal on your browser.


Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us at info@casacaracolstore.com.

Additionally, if you are a European resident, we note that we are processing your information to fulfil any contracts we may have with you (for example, if you place an order through the Site), or to pursue our legitimate business interests mentioned above. Also, please note that your information will be transferred outside Europe, including to Canada and the USA.


Data Retention

When you place an order through the Site, we will retain your order information in our records unless and until you ask us to delete this information.


Changes to our Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.


Minors
The Site is not intended for persons under the age of 16.


Contact us at
For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at info@casacaracolstore.com or by mail using the details below:

Casa Caracol Store
Johannesstrasse 74, 14624
Dallgow-Döberitz, Germany